Welcome to OnlineServe24.com (“we,” “our,” “us”). By accessing or using our website, services, or products, you (“you,” “client,” “user”) agree to be bound by the following Terms & Conditions.
If you do not agree, please do not use our website or services.
1. Use of Our Website
You agree to:
- Use the website legally and responsibly
- Not engage in harmful or fraudulent activities
- Not attempt to breach or circumvent website security
We may suspend access to the website for maintenance, updates, or security reasons.
2. Services We Provide
OnlineServe24 offers worldwide services including:
- Web Design & Development
- Web Management
- Digital Marketing Support
- Graphic & UI/UX Design
- E-commerce Services
- Custom Online Solutions
Service details, pricing, and delivery timelines will be confirmed during the order process.
3. Orders & Payments
- All service requests must be made through our website, email, or authorized communication channels.
- Prices may vary depending on project complexity.
- Payment terms (full, partial, or milestone-based) will be communicated before work begins.
- We accept payments through secure third-party processors.
- Work will begin only after receiving the required advance or full payment (as agreed).
4. Project Process & Delivery
- Clients must provide all necessary content, materials, and instructions.
- Delay in providing required information may extend the project timeline.
- We provide drafts for review. Client revisions must be communicated clearly.
- Final delivery format will depend on the service (e.g., website files, access credentials, design files, etc.).
5. Revisions Policy
- Each project includes a limited number of revisions as specified during ordering.
- Additional revisions or major changes may incur extra charges.
- Revision requests must be made within the project timeline.
6. Refund Policy
Refunds will be handled according to our Refund Policy (optional—if you want, I can create one).
In general:
- Refunds are not provided once significant work has started or completed.
- Refunds may apply only in special cases where no work has been delivered.
7. Intellectual Property
7.1 Client Materials
You guarantee that any content you provide does not infringe copyrights or legal rights of others.
7.2 Our Work
- Once the final payment is completed, the client receives full rights to the final delivered work (unless otherwise agreed).
- We may showcase your completed project as part of our portfolio unless you request otherwise.
8. Third-Party Services
Some services may involve third-party tools such as:
- Hosting providers
- Domain registrars
- Plugins or software
- Payment gateways
We are not responsible for issues caused by third-party services.
9. Limitation of Liability
We are not liable for:
- Loss of data
- Website downtime
- Third-party failures
- Business losses such as revenue or profit
- Unauthorized access due to client mishandling
Our maximum liability will not exceed the amount you paid for the service.
10. Confidentiality
We keep all client information confidential and do not share it except as necessary to deliver services or comply with legal obligations.
11. Termination of Service
We may terminate a project or client relationship if:
- Terms are violated
- Payment is not completed
- Communication is abusive or dishonest
- Illegal activities are suspected
Upon termination, any completed work delivered remains payable.
12. Changes to Terms
We may update these Terms & Conditions at any time.
Continued use of our website or services means you accept the updated terms.
13. Governing Law
These Terms & Conditions are governed by applicable international digital business laws.
Any disputes will be resolved through mutual negotiation or legally recognized methods.
14. Contact Information
For questions regarding these Terms & Conditions:
OnlineServe24
Email: support@onlineserve24.com
Website: OnlineServe24.com